Cell Phone Service in Trona Not Working

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Re: Cell Phone Service in Trona Not Working

Postby surfsteve » Tue Aug 16, 2016 9:10 am

My cell phone started working again yesterday evening.
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Re: Cell Service Outage

Postby cactusman » Wed Aug 17, 2016 6:49 am

Sometimes Verizon will automatically refund customers for days without service and other times customers must request a refund. It's difficult to say for sure whether or not they'll do this on their own or if it will be necessary to get after them to do the right thing. It's not like they could possibly not realize there was a prolonged outage. The question is whether they'll not charge for days customers had no service or not.
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Re: Cell Phone Service in Trona Not Working

Postby surfsteve » Wed Aug 17, 2016 7:13 am

My cell telephone service stopped working again last night but it looks like it's back up again this morning.
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Re: Cell Phone Service in Trona Not Working

Postby surfsteve » Thu Aug 18, 2016 9:14 am

The same thing happened again. The service was working in the morning but wasn't when I needed to make a call in the middle of the day. But was working again later that evening and this morning. Maybe they are through working on it and it will stay up once and for all till the next time something major happens.
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3rd day of no cell service

Postby surfsteve » Tue Jul 17, 2018 9:28 am

This is the third day my cell service has been down. Many other people I know are having the same problem yet others are working. Yesterday I was on the phone with the phone company for hours and the only thing they accomplished was giving me a headache.
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Re: 3rd day of no cell service

Postby panamint_patty » Tue Jul 17, 2018 11:50 am

REFUND: Verizon should be forced to give a refund for each day without service. I pay about $80/mo for cell service. That's about $2.60 per day of service. Each day they fail to provide service in Searles Valley should be a day I'm not charged for. That only seems fair.
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Re: 3rd day of no cell service

Postby surfsteve » Tue Jul 17, 2018 1:37 pm

I don't want a refund I need my cell service working. If anything they should pay damages. It's odd. Half the people I know's phones are working and half are not. It doesn't seem to matter whether it's verizon or straight talk. Seems like this happens on a regular basis every six months or so and nobody ever admits to the problem let alone that there is one.

I do home health care for several people and I am unable to be reached if there is a life threatening emergency. If someone dies as a result of this whoever is responsible is looking at a huge potential lawsuit.
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Re: 3rd day of no cell service

Postby twister » Tue Jul 17, 2018 4:05 pm

I wonder if it matters how old your phone is. It might be a scam to motivate people to get new phones. It wouldn't be hard for Verizon to detect the phone model and make things work or not accordingly.
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Re: 3rd day of no cell service

Postby tronagirl » Tue Jul 17, 2018 8:40 pm

My theory is that all the teenagers are out of school and they have unlimited data and so they're maxing out the cell tower to full capacity playing their stupid video games and watching their stupid videos. Damn teenagers!!!
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Re: 3rd day of no cell service

Postby CrustyOldFart » Wed Jul 18, 2018 6:21 am

Wasn't it a fire last summer or the summer before that knocked some transceiver out that resulted in over a week without cell service here? If I recall correctly the transceiver was located on top of a mountain somewhere down around Hesperia or Lancaster or somewhere in that general area. I haven't heard any news about large fires down in that area, but there's always something going on that can interfere with normal operation of equipment. That doesn't excuse the cell companies at all, just that there might be a reasonable explanation. Then again there probably isn't.
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